From Dark Data to Actionable Intelligence
vConGPT powers your enterprise with conversation analytics.
From Raw Conversations to Structured, Actionable Data
Our platform ingests conversational data from over 3,000 communication tools. We then use the IETF vCon standard to transform this raw, unstructured data into a unified, machine-readable format. Each vCon is a complete, portable, and secure record of a conversation, including metadata, recordings, transcripts, and analysis. This creates a single source of truth for all your conversational data, breaking down data silos and enabling powerful new applications.
Standardize Your Data
We convert all your conversational data into the IETF vCon format, a non-proprietary standard that ensures future-proofing and interoperability.
Create a Single Source of Truth
Consolidate conversational data from disparate systems (voice, chat, email) into one unified, structured repository.
Enhance Data Portability & Security
vCons are self-contained, secure objects that can be easily and safely moved between systems, analysis tools, or long-term storage.
Capture the Full Context
Each vCon file bundles the conversation itself (audio, text) with critical metadata, including participants, timestamps, attachments, and analysis results.
Break Down Silos
Eliminate the barriers between your communication platforms and your data analytics tools, making previously "dark" data accessible and useful.
The Enterprise-Grade vCon Solution
vConGPT is the enterprise-scale alternative to the open-source Conserver. We provide a fully managed, highly available, and scalable platform for processing and retaining vCons. Our service is designed for the demands of large organizations, with features like:
High-Throughput Ingestion
Process millions of conversations per hour.
Robust Security
End-to-end encryption and granular access controls.
Immutable Audit Trail
Leveraging the SCITT standard for a tamper-evident ledger of all data operations.
Guaranteed SLAs
Reliability and support you can count on.
Generate High-Value Insights at a Fraction of the Cost
Don't just store your conversational data—understand it. vConGPT includes access to our powerful, internally-developed Large Language Models (LLMs). These models are specifically trained on conversational data and can provide a wide range of insights, from sentiment analysis and topic extraction to summarization and compliance checks. Because we run our own models on our own hardware, we can offer these AI services at a significantly lower cost than alternatives like OpenAI, Anthropic, or Grok. This makes it possible to analyze 100% of your conversations, not just a small sample.
Proprietary LLMs
Leverage our in-house models, specifically optimized for the nuances and complexities of real-world business conversations.
Drastically Lower AI Costs
Reduce your AI spend compared to major public LLM providers, making large-scale analysis economically feasible.
Comprehensive Analysis
Unlock key insights such as sentiment analysis, automatic summarization, topic modeling, entity extraction, and compliance monitoring.
Analyze 100% of Your Data
Move beyond sample-based analysis and gain a complete picture of your customer interactions and internal communications.
Secure & Private
Your data is processed on our dedicated hardware, ensuring it is never used to train third-party models and remains under your control.
Why Choose vConGPT?
Our platform combines cutting-edge AI with intuitive design to deliver exceptional learning experiences that transform how organizations learn and grow.
Go Beyond Open Source
While the open-source Conserver is a great tool, vConGPT provides the scalability, security, and support that enterprises need. We take care of the infrastructure so you can focus on the insights.
Own Your Data
Unlike some other AI providers, we don't use your data to train our models. Your data is yours, and yours alone. Our platform is designed to give you maximum control and ownership of your conversational data.
Lower Your AI Costs
By using our internal LLMs, you can get the benefits of conversational AI without the high costs of other providers. This allows you to scale your AI initiatives and unlock new use cases.
Future-Proof Your Data
By standardizing on the IETF vCon format, you're ensuring that your conversational data will be portable and usable for years to come. You're not locked into a proprietary format or a single vendor.
About vConGPT
Every day, your business generates a massive amount of "dark" operational data through calls, chats, and other conversations. This data is a goldmine of insights, but it's unstructured, siloed, and unused. vConGPT brings this data to light. As an enterprise-scale "Dark Operational Data as a Service" provider, we transform your conversations into a structured, analyzable asset using the IETF vCon standard. Our platform provides the tools to retain, analyze, and generate powerful business insights from your conversational data, all while maintaining the highest standards of security and compliance.
Our Mission
vConGPT was founded on a simple but powerful idea: that conversations are a company's most valuable, yet least-utilized, asset. In today's digital world, the volume of conversational data is exploding. But this data is often 'dark' – locked away in proprietary formats, difficult to analyze, and a source of compliance risk.
We saw the need for a robust, enterprise-grade platform to solve this problem. While open-source tools like the Conserver data processor have paved the way, enterprises require a higher level of scalability, security, and support. vConGPT is that solution. We are dedicated to helping businesses harness the power of their conversations to improve customer experience, optimize operations, and drive growth.